Warehouse Execution System

How can I reduce empty runs of my forklift trucks?

And why do so many warehouses operate more vehicles than they actually need?

Where do empty runs come from and why are they so hard to avoid?

Every forklift truck operator driving through the warehouse without a load consumes time, energy and capacity without generating any value. That much is well known. What is less well known: in most warehouses, a significant share of all trips is structurally avoidable — not because operators are working poorly, but because assignments are not being distributed intelligently.

Traditional systems assign travel orders sequentially: an order comes in, the next available operator gets it. Where that operator is currently positioned, which colleague would be closer, which combination of orders could be bundled on a single route — none of this is factored in by a human dispatcher in real time. The result: vehicles crossing paths in the warehouse, routes that overlap, and a fleet that is structurally larger than it needs to be.

Empty runs are not a discipline problem. They are a system failure.

Which measures actually reduce empty runs?

Not every measure works at the same depth. Here is an overview with an assessment of when each approach makes sense.


Route optimisation and fixed driving zones

The simplest organisational intervention: fixed zones per operator, clear routing, one-way systems in narrow aisles. Cost: low. Impact: limited. Zone divisions do not respond to actual workload. When Zone A is overloaded and Zone B is idle, no operator automatically switches over.


Classic forklift truck guidance system

Assignment of travel orders via display, sometimes with priority levels. Better than a purely verbal system, but static: order distribution is based on fixed rules, not on the actual position and utilisation of each vehicle at the moment of assignment. The system optimises according to plan, not according to reality.


AI-based order optimisation in real time

The system knows the exact position of every vehicle at every moment and assigns orders dynamically: which vehicle is closest? Which orders can be bundled on a single route? Where are bottlenecks forming right now? The answers to these questions change every second and the system responds accordingly. Empty runs are not reduced; they are structurally avoided through more intelligent routing.

Summary: The first two options improve individual aspects. Only the third addresses the root cause: the missing real-time intelligence in order distribution.

What do too many empty runs actually cost?

The visible costs are diesel, electricity and tyre wear. The real costs are far greater.

  • Too many vehicles in the fleet: Anyone who does not know how efficiently their fleet is utilised will, in case of doubt, purchase or lease more vehicles than necessary. Depending on the model, every unnecessary forklift truck costs between €15,000 and €40,000 per year (leasing, maintenance, insurance and energy included). According to identpro customer data, AI-based order optimisation can save up to 25% of all trips. For a fleet of 20 vehicles, that means: up to 5 fewer forklift trucks without any loss of throughput.
  • Too many operators for too many vehicles: Every surplus vehicle needs an operator. In times of skilled labour shortages and rising wage costs, this is one of the most expensive consequences of inefficient fleet planning. Fewer empty runs mean fewer vehicles required and therefore lower staffing costs for the same throughput.
  • Increased wear and shorter maintenance intervals: Every empty run is wear without benefit. Vehicles that travel unnecessary distances wear out faster and increase maintenance costs. The downstream costs are difficult to attribute directly.
  • Hidden capacity loss: A forklift truck running empty is not available for productive assignments. During peak periods, this creates artificial bottlenecks even though there would theoretically be enough vehicles available.

How does AI-based order optimisation work and why is it different from a guidance system?

A classic forklift truck guidance system works with rules: Order A has Priority 1, goes to the next available operator. That is better than no system but it is not an intelligent system.

AI-based optimisation works with states.

identpro captures the exact position of every forklift truck in real time via LiDAR sensor technology — accurate to ±10 cm, updated every second. Based on this data, the optimiser continuously calculates the most efficient distribution of all open orders across all available vehicles: who is closest? Who has capacity right now? Which route can be combined with which follow-up order?

The result is not a gradual improvement. It is a different way of dispatching, one that a human dispatcher simply cannot perform in real time, because no one can simultaneously track the position of 20 vehicles and 50 open orders. According to identpro customer data, operations that switch to AI-based order optimisation achieve efficiency gains of 20–25%. In practice, that means: fewer vehicles for the same throughput, or more throughput with the same fleet.

Implementation requires no structural changes to the warehouse. Existing forklift trucks are retrofitted with LiDAR sensor technology, the system runs via Wi-Fi or LTE and integrates with SAP EWM, SAP WM and other ERP systems via standard interfaces.

Your fleet is larger than it needs to be.

Most operations only realise this once they start measuring.

How have other companies reduced empty runs with identpro?

JACO Grinding USA — Stone processing

JACO Grinding, with two production sites in North Tonawanda, NY, faced a classic fleet trap: over 2,000 containers were dispatched manually, with 3–4 employees occupied exclusively with locating containers every day. When a new production line was planned, the original calculation was clear: 10 additional employees would be required.

After implementing the identpro Warehouse Execution System with AI-based order optimisation, the new line ran with 2 employees instead of 10. The challenge was not solved by hiring more staff, but by distributing existing resources more intelligently. The results in numbers: 99% fewer search times and 15% more profitability in operations.

“The system completely transformed our company.” — Al Bluemle, CEO of JACO

ELA Container — Mobile space and building solutions

ELA Container manages around 60,000 containers across 18 locations worldwide. Without real-time transparency over vehicle positions and container locations, inefficient search trips, duplicate movements and lorry waiting times of up to 2 hours at loading arose daily.

After implementing the identpro WES, ELA operates with a search-free, optimised material flow. Orders are started without any back-and-forth, unnecessary detours are eliminated, and fleet utilisation improved measurably.

“Our specialist staff can now focus on what matters — and no longer lose time searching.” — Michael Gerdes, ELA Container

Frequently asked questions (FAQ) about empty runs and AI-based optimisation

What decision-makers typically want to know before reaching out.

Most operations do not know their actual empty run rate because it has never been measured. That is precisely what changes with the identpro digital twin: every trip is recorded, analysed and made visible. Only then does it become clear how much potential has gone untapped. The exact proportion depends on warehouse layout, order structure and fleet size — a blanket figure would be misleading. What identpro customers report: efficiency gains after implementation are between 20 and 25%.

That depends on the starting point. In practice, identpro customers report efficiency gains of between 20 and 25%. For a fleet of 20 vehicles, that potentially means 4–5 units that are no longer needed — either by returning leased vehicles or by consciously avoiding replacement purchases. A reliable assessment for your specific operation becomes available after just a few weeks of live operation.

A classic forklift truck guidance system works with fixed rules and priorities: it directs operators to their destination. The identpro AI optimiser works with real-time states: it knows the current position of every vehicle and calculates the optimal order distribution across the entire fleet every second. This is not a slightly better guidance system, it is a fundamentally different class of dispatching.

Yes. The identpro WES integrates via standard interfaces with SAP EWM, SAP WM and other ERP systems. It does not replace existing software, but adds the real-time and optimisation layer that has been missing.

You know the problem. We know the solution.

Talk to us about how much potential is sitting in your fleet and how quickly it can be unlocked.

Do you want to digitize your warehouse, gain more transparency and exploit the full potential of your resources?

We at IdentPro support you in this endeavor and would like to shape with you the future of intralogistics. Schedule a personal consultation now!

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Benedikt Heinen