Warehouse Execution System

How can I reduce the time my forklift operators spend searching?

And how do you stop it for good?

Are there ways to locate goods more quickly in the warehouse?

There are several approaches — from simple organisational measures to technical systems. Which one is right depends on how deep the problem runs.

If you occasionally can’t find a pallet straight away, you may have an organisation problem. If you’re losing hours every day to searching, you have a structural problem: the system doesn’t know where the goods actually are. And that can’t be solved by tidying up.

Search times almost always stem from the same causes: goods are relocated without being booked, the WMS shows outdated positions, operators work from memory rather than reliable data. The result is a warehouse where every driver maintains their own mental model — and where new or substitute staff are lost from the start.

What solutions exist for search times in the warehouse?

Not every situation calls for the same solution. Here is an overview of common approaches, with an assessment of when each makes sense.


Fixed storage locations and ABC analysis

The simplest and fastest lever. Fast-moving items go to the front, every article has a defined location, aisles and storage positions are clearly labelled. Cost: low. Effect: immediately noticeable, but limited. As soon as the warehouse grows or processes become irregular, fixed location assignments alone are no longer sufficient.


Warehouse Management System (WMS)   

A WMS records storage locations and shows operators via scanner where a pallet belongs. It brings structure and significantly reduces search times — as long as the bookings are correct. The fundamental problem remains: every booking is a manual step, and every manual step is a potential source of error. A WMS based on faulty scans still shows the wrong reality.


Classic forklift guidance system   

Guides operators via display to their destination. Well suited to structured, predictable processes. Less suitable for dynamic warehouses with frequent relocations or chaotic storage, because order assignment often does not respond in real time to the actual vehicle position.


Real-time tracking with a digital twin

The system knows at every moment where every forklift truck and every pallet is — without the operator having to scan or enter anything. Goods movements are captured automatically, and orders are distributed in real time based on actual positions. Search times disappear not because operators search better, but because the system always knows where everything is.

Summary: The first option helps with minor problems. The second and third help with moderate complexity. The fourth is the only one that structurally eliminates search times — not just reduces them.

What do search times in the warehouse really cost?

Search times feel like a minor annoyance in everyday operations. In total, they are a significant cost factor.

  • The logic is simple: A forklift operator who spends 45 minutes searching per day loses around 190 working hours per year. In a warehouse with ten operators, that is 1,900 hours of paid working time that generates no value. At a rate of €30 per hour, that amounts to around €57,000 per year in direct personnel costs alone. Add to that downstream costs: longer throughput times, delivery delays, increased wear and tear.
  • The multiplier effect of the skilled labour shortage: Search times are particularly costly when staff are scarce. Every hour an experienced operator spends searching is an hour not available for value-adding tasks. New or substitute staff search even longer, because the warehouse lives in the heads of experienced colleagues — not in the system.
  • What AI-based order assignment achieves: Systems that assign drive orders in real time based on actual vehicle positions deliver efficiency gains of 20–30%, according to identpro field data. That means: the same work with fewer trips, or more throughput with the same team.

How does real-time tracking in the warehouse work — and why does it eliminate search times?

A classic WMS knows where a pallet is theoretically supposed to be. A real-time system knows where it actually is — at this moment, to the centimetre.

The difference sounds small. It is fundamental.

identpro equips existing forklift trucks with LiDAR sensor technology. The vehicles continuously capture their own position as well as the position of the goods they are transporting — with an accuracy of ±10 cm, in real time, without the operator having to do anything. From this data, the software creates a digital twin of the warehouse: a complete, live-updated image of all vehicles, storage positions, and goods locations.

The AI-based order optimiser works on this data foundation. It does not assign drive orders according to a fixed scheme, but based on the actual situation: which vehicle is where, which order is most urgent, and so on. The result is shorter routes, fewer empty runs — and, above all, no more search times, because the system always knows where every pallet is.

Implementation requires no structural changes to the warehouse. Existing vehicles are retrofitted, the system runs via Wi-Fi or LTE, and can be connected to SAP EWM, SAP WM, and other ERP systems via standard interfaces.

What your system doesn’t know, your operators will search for.

That can be changed — without rebuilding, without a new WMS.

How have other companies eliminated search times with identpro?

ELA Container — Mobile Space and Building Solutions

ELA Container vmanages around 60,000 containers across 18 locations worldwide. Container management ran manually and without system support — with direct consequences: long search times, truck waiting times of up to 2 hours at loading, and high administrative effort.

After implementing the identpro WES, ELA operates search-free. Orders can be started without queries, detours are eliminated, and processing times dropped significantly.

“Our specialist staff can now focus on what really matters and no longer waste time searching.” — Michael Gerdes, ELA Container

JACO Grinding USA — Stone Processing

JACO Grinding, a US-based stone processing company with two production sites in North Tonawanda, NY, faced a classic search time problem in its most extreme form: over 2,000 containers were moved internally almost entirely by hand. Three to four employees were occupied every single day solely with locating containers — no other task, just searching.

When a new production line was planned, the company faced a clear calculation: without a systemic solution, 10 additional employees would have been needed.

After implementing the identpro Warehouse Execution System, the new production line ran with 2 employees instead of 10. The digital container cycle runs with full transparency — fill level, article number, production order, and cleaning history of every container are retrievable at any time, without manual effort.

“The system completely transformed our company.” — Al Bluemle, CEO of JACO

Frequently asked questions about search times and the WES

What decision-makers typically want to know before starting the conversation.

Implementing the identpro WES requires no structural work and no complex IT migration. Existing vehicles are retrofitted with LiDAR sensor technology, and the system typically goes live within a few weeks. First measurable improvements — such as shorter search times or fewer empty runs — are visible immediately after go-live. Customers report an ROI within 12 to 24 months.

Yes. LiDAR-based localisation works both inside closed warehouses and outdoors, regardless of lighting conditions, temperature, or weather. This makes the system particularly relevant for warehouses with mixed environments.

A classic WMS manages storage locations and controls booking processes. It relies on manual input. The identpro Warehouse Execution System adds a real-time layer on top of the existing WMS or ERP: automatic position capture, a live-updated digital twin, and AI-based order distribution. It does not replace existing software — it closes the gap between what the system thinks and what is actually happening in the warehouse.

The system is particularly effective in warehouses with multiple forklift trucks, shift operations, and dynamic processes. References range from mid-sized manufacturing companies to international operations with thousands of storage units. The economic benefit increases with the number of vehicles and the complexity of processes.

You know the problem. We know the solution.

Search times arise because the system doesn’t know where goods really are — and they can be eliminated as soon as it does. Companies that implement real-time tracking don’t report fewer search times. They report none.

Do you want to digitize your warehouse, gain more transparency and exploit the full potential of your resources?

We at IdentPro support you in this endeavor and would like to shape with you the future of intralogistics. Schedule a personal consultation now!

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Benedikt Heinen